So now here is my problem: I have uninstalled and reinstalled the AA3 version from the Adobe website using the suggested link, but the program still won't launch. While we would expect the company that we purchased a product from to stand in the gap and help their customers, at least there are people like you who are kind enough to offer their help and expertise to those of us who need it. That said, I have read some of your comments on this thread, and I'm sure that I speak for others by saying that I applaud you for being there for us poor consumers who need help. FTDI Windows/Mac drivers suits Z-Tek adapters & cutters using FTDI chipset.

pay more money) and purchase the newer version (even though the AA3 version was working just fine), and 2) they placed a shady 'free with no serial # required' version on their website (to cover their fraudulent butts), but offer no assistance when their download links don't work properly. The software comes in 5 levels from Basic, for simple design and vinyl cutting, all the way through to Architect (ART), which is full. I see this as basically a form of fraud because it appears 1) they have rendered previously purchased versions of AA3 inoperable as a way to get people to upgrade (i.e. SignMaster is a standalone software for designing and making signs, T-shirts, lettering, pinstripes, logos, decals and even cutting out card to make boxes and a variety of other designs, all using a vinyl cutter. After looking online and contacting Adobe, I was told they 'don't support' Adobe Audition 3 anymore. I tried everything and I kept getting an error message about not having 'authority' to open the program. Everything had been working fine until yesterday, when I opened the program and it would not launch. I purchased Adobe Audition 3 a few years ago.

Ryclark, you seem to be my only hope regarding how to fix this, as Adobe refuses to offer tech support for a product they have sold to their customers.

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